Our mission is to "put personalized production capacity on everyone's desktop."

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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

How to order ?

Step 1, please tell us model name or link and quantity you need;
Step 2, then we will make a PI for you to confirm the order details;
Step 3, when we confirmed everything,can arrange the payment;
Step 4, finally we deliver the goods within the scheduled time.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

After-sales Service

1 year warranty for all kinds of Inverter; If you find any defective accessories after receiving the goods, please contact us at once. we will give you the new parts for free to replace in the next order after confirmation, as an experienced manufacturer, you can rest assured of the quality and after-sales service.

What services can we provide?

Accepted Delivery Terms:FOB,CFR,CIF,EXW,CIP,FCA,Express Delivery;
Accepted Payment Currency:USD,EUR,CAD,AUD,HKD,GBP,CNY; Accepted
Payment Type:T/T,L/C,PayPal,Western Union,Cash,Escrow;
Transportation: DHL, UPS , EMS, FedEx, TNT, Air freight , Sea freight,Train way.